What Are RCX Processes?ΒΆ
In short, RCX processes are tasks associated with loyalty program data.
FeedXChange supports the following types of processing within RCX:
| Process Name | Description |
|---|---|
| Activity | Enables processing of bulk accruals (such as partner accrual feeds) and redemptions (such as point transfers or other expenditures coming from external sources). |
| Enrollments | Enables processing bulk enrollments of new members with optional duplicate matching by combinations of fields. |
| Member Segments | Enables bulk assignment of segments to members based on external segmentation sources. |
| Member Preferences | Enables bulk setting of member preferences and member-level loyalty feature flags. You can add preferences, but updating existing preferences isn't supported. |
| LoyaltyID | Enables adding a loyalty ID to members. |
| Profile Update | Enables updating member profile data. |
Note
Any process based on RCX member activity can autoenroll the member with only their loyalty id and receive profile updates as they become available.