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Monitor Integration Runs

Monitor Integration RunsΒΆ

To view the results of an integration run:

  1. Click Run History in the left navigation pane.

  2. Find the run you want to examine:

    • Search by integration name or run ID
    • Filter by partner, integration, Run ID, or a date range.

    Alternatively, you can click the run ID from the Dashboard.

  3. To see the run log, click the Log icon () in the Actions column.

    • To find a particular log entry, use the search option in the dialog box. If the search yields more than one result, press <Enter> to cycle through them.
    • To download the log file to view with other tools, click Download Log.

    Execution Log window showing a detailed log of an integration run. The log includes timestamps, INFO and WARN messages about processing loyalty batch jobs, database connections, record validation, points calculation, cross-referencing, committing records, updating statuses, and sending notifications. A search bar is available above the log for filtering entries.

  4. To download the input and response files for the run, click the Details icon () in the Actions column.

    • Copy icons (): copy the text displayed for the corresponding field.
    • Download icons (): download the corresponding file.

    Screenshot of the Integration Details dialog box showing information about a specific integration run. The dialog box displays the following text: Integration Details, Integration Name, Run ID, Input file name, Response file name. Next to each field are icons for copying values or downloading files. An OK button appears at the bottom right.

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