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Creating Alerts

Creating AlertsΒΆ

You can configure an integration to send email alerts to one or more team members when FeedXChange triggers one of these alert types:

  • the integration failed
  • a record within the integration failed
  • the integration started
  • the integration finished successfully

The Alerts dialog box with a search bar, Create New button, and four configured alerts, one for each available alert type: Success, Start, Records Failed, and Integration Failed. The Integration Failed example lists two email addresses, separated by a comma.
Figure 1. Integration Alerts

First, create an Integration Failed alert:

  1. Click Integrations in the left navigation pane. The view lists existing integrations.
  2. Find the integration you want to edit:
    • Search for the integration by its name or description.
    • Filter integrations by partner name, RCX process, template, or status.
  3. Click the Edit icon () in the Actions column.
  4. Click Alerts.
  5. Click + Create New. The Create/Edit Alert dialog box opens.
  6. For the Alert Name, type Alert John and Jane of Failure.
  7. Select Integration Failed as the Alert Type.
  8. For the Notification Email Address, type john.doe@example.com,jane.doe@example.com. Multiple addresses are separated by a comma.
  9. Click OK.
  10. Click Save in the upper right corner.

Next, create the remaining three alerts as shown in Figure 1.

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