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Add RewardsΒΆ

This screen is customized for your loyalty program. Some buttons, sections, or fields might not be present or might have different labels. Your instance might have additional functions, sections, or fields not listed here.

Before You Begin

Find the member you want to work with and view their account summary. Refer to Search Members.

To add a reward to a member's wallet:

  1. Click Rewards in the left navigation pane. The Rewards view opens.

    Rewards page for member Hal Smothers showing loyalty program rewards. The interface displays a navigation menu on the left with options like Account Summary, Points Summary, Coupons, and Rewards (currently selected). The main content area shows a rewards table with one entry for 'ExampleCo Resort Points' that became effective October 24, 2025 at 11:15 AM, expires December 31, 2999 at 04:00 PM, and has an Active status. The page includes an 'Add Reward' button and filter options in the top right corner.
    Figure 1. Rewards view

  2. Click Add Reward. The Add Rewards pane opens on the right.

    The Add Rewards dialog box showing the selected reward is Free Breakfast Award, and "Free reward" for the reason code. The sub reason code is blank. The Select Reward and reason code fields are marked as required. The submit button is enabled.
    Figure 2. Add Rewards dialog box

  3. Select or type values for each field. Required fields are marked with an asterisk (*).

    Field Definitions
    Select Reward*
    The reward you want to add.
    Reason Code*

    The reason for the reward.

    Note

    The Reason Code must be in a list that's configured in RCX. If the code you type isn't listed, the reward isn't added.

    Sub Reason Code
    Provides more detail about the reward.

    * Required field

  4. Click Submit.

See also: