Adjust Point BalanceΒΆ
This screen is customized for your loyalty program. Some buttons, sections, or fields might not be present or might have different labels. Your instance might have additional functions, sections, or fields not listed here.
Before You Begin
Find the member you want to work with and view their account summary. Refer to Search Members.
To adjust a member's point balance:
- Click Points Summary in the left navigation pane. The Points Summary view opens.
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Click Adjust Points. The Adjust Points panel opens on the right.
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Select or type values for each field. Required fields are marked with an asterisk (*).
Field Definitions
- Select Purse*
- The purse you want to add or subtract points in.
- Points*
- The number of points to add or subtract. Use a negative number to remove points.
- Reason Code*
- The reason for the adjustment.
- Sub Reason Code
- Provides more detail about the adjustment.
* Required field
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Click Submit.
See also:
