Account Summary Details¶

This screen is customized for your loyalty program. Some buttons, sections, or fields might not be present or might have different labels. Your instance might have additional functions, sections, or fields not listed here.

Customer Information¶

First Name: The member's given name.
Last Name: The member's family name or surname.
Gender: The member's identified gender.
Phone Number: The primary contact telephone number associated with the member.
Birthday (mm/dd): The month and day the member was born. The year isn't included.
Member Country: The country where the member is registered or resides.
Device Id: The identifier for the member's mobile device.
Device Type: The type of device the member uses for the program.

Account Information¶

Loyalty ID Number: A unique identifier assigned to the member within the loyalty program.
Alt ID: An optional secondary identifier for the member, if applicable.
Enroll Date: The date and time the member joined the loyalty program.
Enrollment Source: The source through which the member enrolled.
Last Activity Date: The most recent date the member engaged with the program (such as booking or earning points).
Status: The current standing of the member's account (Active or Inactive).

Additional Contact Information¶

Primary Email Address: The main email address used for member communications.
Address: The street address where the member resides.
City, State, Zip Code: The city, state, and postal code of the member's residence.
Country: The country associated with the member's mailing address.

Tier Status¶

Tier Level (Elite Status): The member's current elite status level in the loyalty program.
Previous Level (Elite Status): The member's prior elite status level before the current tier.
Achieved On (Elite Status): The date the member attained their current elite status.
Expires On (Elite Status): The date the current elite status expires.

Lifetime Status¶

Tier Level (Lifetime Status): The member's lifetime tier level, indicating long-term loyalty recognition.
Previous Level (Lifetime Status): The member's tier level before achieving lifetime status.
Achieved On (Lifetime Status): The date the member earned their lifetime status.
Expires On (Lifetime Status): The expiration date of the lifetime status (often set far in the future).

Purse Balances¶

Purse Name: The type of rewards or points the member holds.
Total (Points): The total number of points currently in the member's account.
Available (Points): The number of points available for redemption.
Lifetime (Points): The total number of points earned over the member's lifetime.
Total (Qualifying Nights): The total number of qualifying nights recorded in the member's account.
Available (Qualifying Nights): The number of qualifying nights currently available or counted toward status.
Lifetime (Qualifying Nights): The total number of qualifying nights accumulated over the member's lifetime.

Linked Members¶

Loyalty ID Number: The loyalty ID number of the linked member.
First Name: The given name of the linked member.
Last Name: The surname of the linked member.