User Details¶

The following fields are available on the Users view. Required fields are marked with an asterisk (*).

Login Name *: The user name to sign in with. This must be unique within the Platform.
Email Address *: The email address to use for password resets, confirmations, and so on. This must be unique within the Platform.
Possible Divisions: The divisions this user is part of.
Default Division: The division to which the user defaults when first signed in.
Employee Name: The user's full name.
Employee Number: The user's employee identification number.
Token Expires In Minutes: The time in minutes a token is valid.
Blocked: If a user exceeds the allowable number of sign-in attempts, or if the user fails the captcha controls, this flag is set to Yes, and the user won't be able to sign in until an administrator unlocks the account.
Allow Multiple Sessions: If yes, allows the user to be concurrently logged in to multiple sessions.
Enable Session Management: For UI-only users, this allows the token expiration time to be measured from the last access timestamp instead of from the time of login.
Limits Enabled: Indicates whether hard limits for Customer Service Representatives are allowed. TODO: WHAT DOES THIS MEAN?
Division Check Enabled: Indicates whether a division check is performed in addition to the role check to determine what parts of the RCX Platform the user can interact with.
Active: If Yes, the user can sign in and perform actions in the system according to their role.
Departments: Indicates the departments with which the user is associated, if any.